Shipping for laser engraving machine
There are many variations of passages of available but the majority DOTS Laser is busy shipping laser equipment to clients in Europe and America this month.
Package instruction:
For the outside
We adopt wood craft case,Dots has prepare firm wood case to protect the machine and components,and we will attach our factory information on the outside convenient for customer feels assured to received goods.
In the middle
The machine is covered by foam, to protect the machine from shaking.
For the inside laser machine
The machine is covered by thickening plastic bag for waterproof.
Q: How to install and run the machine?
A:Our worker will install all the machine before shipping. For some small parts installation, we will send detail training video, user's manual along with the machine 95% customers can learn by themselves.
Q: How can i do if the machine goes wrong?
A: lf confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you. .
Unpacking Caution:
Every marking machine has been rigorously tested at the factory, only qualified product for shipment. When you receive the freight, please check as follows. If you have any questions, please contact the agent or staff at DOTSLASER.
● Whether there is damage or deformation during transport.
● Confirm that all of the items on the packing list are correct.
● Confirm that the model of the product matches the nameplate(Operating voltage and KVA number).
● Make sure that all clamps are tight and that there are no foreign objects in the device.
● Confirm the operation buttons, switches are normal.
We are excited to continue fulfilling orders and providing top-notch service to clients around the world. Thank you for choosing DOTS Laser as your laser equipment provider.
